Privacy Policy
Effective Date: 03 July 2026
Last Updated: 03 July 2026
At SWASTIK CEM, we are committed to protecting the privacy, confidentiality, and security of the personal information shared by our customers, business partners, distributors, dealers, contractors, and website visitors. This Privacy Policy explains how we collect, use, store, process, and protect your information when you access our website, submit an inquiry, request product information, or interact with us through any online or offline communication channel.
By using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we recommend that you discontinue the use of our website.
1. Information We Collect
To provide you with better products and services, we may collect various types of information.
Personal Information
When you voluntarily submit information through our website, contact forms, inquiry forms, dealership applications, quotation requests, or customer support channels, we may collect:
- Full Name
- Email Address
- Mobile Number
- Company or Business Name
- Dealer or Distributor Information
- City, State, and Country
- Postal Address
- Product Requirements
- Construction Project Details
- Any message or information you choose to share with us
Providing this information is entirely voluntary; however, certain services may not be available without the required information.
Technical Information
When you browse our website, certain technical information may be collected automatically, including:
- IP Address
- Browser Type and Version
- Operating System
- Device Type
- Internet Service Provider
- Geographic Location (Approximate)
- Pages Visited
- Time Spent on Pages
- Referral Website
- Date and Time of Visit
- Clickstream Data
This information helps us understand visitor behavior and improve our website performance.
2. How We Use Your Information
The information we collect helps us provide efficient customer service and improve our business operations.
Your information may be used for the following purposes:
- Responding to your inquiries and requests.
- Providing quotations and product recommendations.
- Processing dealership or distributorship applications.
- Managing customer support requests.
- Improving website performance and user experience.
- Developing new products and services.
- Sending product updates, newsletters, promotional offers, or company announcements (only where permitted).
- Conducting internal research and analytics.
- Preventing fraudulent activities and maintaining website security.
- Complying with legal and regulatory obligations.
We only collect information necessary for legitimate business purposes.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience.
Cookies help us:
- Remember your browsing preferences.
- Understand visitor behavior.
- Improve website speed and functionality.
- Analyze website traffic.
- Enhance website security.
Cookies do not provide us with access to your computer or personal files.
You may disable cookies through your browser settings. However, doing so may affect certain features of the website.
4. Information Sharing and Disclosure
SWASTIK CEM values your privacy and does not sell, rent, lease, or trade your personal information to third parties.
We may share your information only under the following circumstances:
Authorized Service Providers
We may share information with trusted service providers who assist us in:
- Website maintenance
- Customer support
- Marketing services
- Email communication
- Data analysis
- Logistics and delivery support
These providers are contractually obligated to maintain confidentiality.
Legal Compliance
We may disclose information when required by:
- Courts of Law
- Government Authorities
- Regulatory Agencies
- Law Enforcement Agencies
or when necessary to protect our legal rights.
Business Transfers
If SWASTIK CEMENT undergoes a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business transaction while remaining protected under applicable laws.
5. Data Security
Protecting your information is one of our highest priorities.
We implement appropriate administrative, technical, and physical security measures, including:
- Secure servers
- Firewall protection
- SSL encryption (where applicable)
- Access control systems
- Password-protected databases
- Regular security monitoring
- Data backup procedures
Although we strive to use commercially acceptable methods to protect your personal information, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
- Fulfill business purposes.
- Provide requested services.
- Maintain business records.
- Comply with legal obligations.
- Resolve disputes.
- Enforce agreements.
When information is no longer required, it is securely deleted or anonymized.
7. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
These websites operate independently and have their own privacy policies.
SWASTIK CEM is not responsible for:
- Third-party privacy practices
- Website content
- Security measures
- Data collection methods
We encourage users to review the privacy policies of every external website they visit.
8. Your Rights
Subject to applicable laws, you have the right to:
- Request access to your personal information.
- Correct inaccurate or outdated information.
- Request deletion of your personal data.
- Withdraw previously given consent.
- Restrict or object to certain processing activities.
- Request information regarding how your data is being used.
To exercise these rights, you may contact us through the details provided on our Contact Page.
9. Children’s Privacy
Our website is intended for business and general informational purposes and is not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a minor without appropriate consent, we will promptly remove such information from our records.
10. International Users
If you access our website from outside India, you acknowledge that your information may be transferred to and processed in India, where our servers and business operations are located.
By using our website, you consent to such transfers in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
SWASTIK CEM reserves the right to modify or update this Privacy Policy at any time without prior notice.
Changes become effective immediately upon publication on this website.
We encourage users to review this page periodically to stay informed about how we protect their information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us through the Contact Us page available on our website.
We will make reasonable efforts to respond to your inquiry as promptly as possible.